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Good guys (and gals), part II
Last week we heard about a store manager who made an emergency house call for a Christmas shopper, a cleaning service that helped a veteran for free and a bookstore employee who read some missing pages from a book to a customer over the phone. Today we have Part Two of The Fixer’s Good Guys (and Gals), our annual feature on happy consumer stories. (To see even more letters, check out the longer …

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